--- title: How to update the TimeLink LTC Generator description: Video and detailed steps on how to update a TimeLink LTC generator by Protern.io --- [Skip to content](https://support.protern.io/how-to-update-the-timelink-ltc-generator#main-content) English Show submenu for translations [Contact us](https://support.protern.io/kb-tickets/new?hsLang=en) ![proternio-logo-dark-transbkg.png\]](https://support.protern.io/hs-fs/hubfs/proternio-logo-dark-transbkg.png?height=40&name=proternio-logo-dark-transbkg.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://support.protern.io/kb-tickets/new) - Go to protern.io Go to protern.io Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Support Centre](https://support.protern.io/?hsLang=en) 2. [TimeLink LTC Generator](https://support.protern.io/timelink-ltc-generator?hsLang=en) # How to update the TimeLink LTC Generator ## Here's how to update the firmware on your TimeLink LTC Generator. ### Requirements To get started, here is what you will need: - TimeLink LTC Generator - USB-C cable - Computer - WebUSB compatible browser: Google Chrome, MS Edge or Opera browser (Safari does not support WebUSB) - Internet connection ### How to update your TimeLink 1. Open a browser and navigate to [https://update.protern.io](https://update.protern.io) 2. Plug in the TimeLink to your computer. Mac users may get a prompt asking them to connect to an accessory. Click *Allow*. ![Screen Shot 2026-02-05 at 11.27.55 AM](https://support.protern.io/hs-fs/hubfs/Screen%20Shot%202026-02-05%20at%2011.27.55%20AM.png?width=373&height=295&name=Screen%20Shot%202026-02-05%20at%2011.27.55%20AM.png) 3. Click Connect TimeLink ![Screen Shot 2026-02-05 at 11.28.14 AM](https://support.protern.io/hs-fs/hubfs/Screen%20Shot%202026-02-05%20at%2011.28.14%20AM.png?width=511&height=283&name=Screen%20Shot%202026-02-05%20at%2011.28.14%20AM.png) 4. A window in your browser will open that will show you the available devices. If you don't see your TimeLink, just wait a few moments. If you still don't see it, try unplugging and replugging it back in. Alternatively, try a different USB cable. 5. Select *Protern.io LTC* and *Connect ![Screen Shot 2026-02-05 at 11.28.35 AM](https://support.protern.io/hs-fs/hubfs/Screen%20Shot%202026-02-05%20at%2011.28.35%20AM.png?width=398&height=380&name=Screen%20Shot%202026-02-05%20at%2011.28.35%20AM.png)* 6. Confirm the current firmware version and click *Update firmware ![Screen Shot 2026-02-05 at 11.28.43 AM](https://support.protern.io/hs-fs/hubfs/Screen%20Shot%202026-02-05%20at%2011.28.43%20AM.png?width=427&height=297&name=Screen%20Shot%202026-02-05%20at%2011.28.43%20AM.png)* 7. The TimeLink will now turn off (LED furthest to the left is the power) and apply the update. This may take 10-15 seconds. ![Screen Shot 2026-02-05 at 11.28.54 AM](https://support.protern.io/hs-fs/hubfs/Screen%20Shot%202026-02-05%20at%2011.28.54%20AM.png?width=437&height=297&name=Screen%20Shot%202026-02-05%20at%2011.28.54%20AM.png) 8. Your TimeLink is now updated. If you have more than one TimeLink, press *Start Over* and plug in your next device. ![Screen Shot 2026-02-05 at 11.29.01 AM](https://support.protern.io/hs-fs/hubfs/Screen%20Shot%202026-02-05%20at%2011.29.01%20AM.png?width=670&height=499&name=Screen%20Shot%202026-02-05%20at%2011.29.01%20AM.png)   **Tip:** You can confirm the update has happened, but proceeding through to step 6 to see the current firmware.    - [Getting started with Protern.io](https://support.protern.io/getting-started-with-protern-io?hsLang=en#main-content) - [Tips for Getting the Most Out of Protern.io](https://support.protern.io/getting-started-with-protern-io?hsLang=en#tips-for-getting-the-most-out-of-protern-io) - [Protern Sync for Mobile and Desktop](https://support.protern.io/protern-sync-for-mobile-and-desktop?hsLang=en#main-content) - [Protern Sync for PC and Mac Computers](https://support.protern.io/protern-sync-for-mobile-and-desktop?hsLang=en#protern-sync-for-pc-and-mac-computers) - [Protern Sync for iOS and Android](https://support.protern.io/protern-sync-for-mobile-and-desktop?hsLang=en#protern-sync-for-ios-and-android) - [Tips and Troubleshooting](https://support.protern.io/protern-sync-for-mobile-and-desktop?hsLang=en#tips-and-troubleshooting) - [Video and Protern.io data](https://support.protern.io/video-and-protern-io-data?hsLang=en#main-content) - [Protern Video - Data-Enhanced Video](https://support.protern.io/video-and-protern-io-data?hsLang=en#protern-video-data-enhanced-video) - [Syncing a Video Camera with Protern Data](https://support.protern.io/video-and-protern-io-data?hsLang=en#syncing-a-video-camera-with-protern-data) - [Telemetry Overlay and Protern](https://support.protern.io/video-and-protern-io-data?hsLang=en#telemetry-overlay-and-protern) - [Tips for Video Analysis](https://support.protern.io/video-and-protern-io-data?hsLang=en#tips-for-video-analysis) - [Protern Cloud Video Sharing](https://support.protern.io/video-and-protern-io-data?hsLang=en#protern-cloud-video-sharing) - [TimeLink LTC Generator](https://support.protern.io/timelink-ltc-generator?hsLang=en) - [Protern.io Sensor](https://support.protern.io/protern-io-sensor?hsLang=en#main-content) - [Updating Protern.io Sensors](https://support.protern.io/protern-io-sensor?hsLang=en#updating-protern-io-sensors) - [Troubleshooting](https://support.protern.io/protern-io-sensor?hsLang=en#troubleshooting) - [Quantriqs](https://support.protern.io/quantriqs?hsLang=en#main-content) - [Troubleshooting](https://support.protern.io/quantriqs?hsLang=en#troubleshooting) - [Protern.io Accounts](https://support.protern.io/protern-io-accounts?hsLang=en#main-content) - [Managing Athletes](https://support.protern.io/protern-io-accounts?hsLang=en#managing-athletes) [![Chill listening crop-3](https://support.protern.io/hs-fs/hubfs/proternio-logo-dark-transbkg.png?width=81&height=24&name=proternio-logo-dark-transbkg.png "Chill listening crop-3")](https://protern.io) Support Centre Copyright © 2026, Protern.io