---
title: Protern.io Accounts | Support Centre
description: Everything related to subscriptions, managed athlete accounts, renewals, pausing, etc.
---

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1. [Support Centre](https://support.protern.io/)
2. [Protern.io Accounts](https://support.protern.io/protern-io-accounts)

# Protern.io Accounts

 Everything related to subscriptions, managed athlete accounts, renewals, pausing, etc.

- [How to upgrade a Monthly Pass](https://support.protern.io/how-to-upgrade-a-monthly-pass)
- [How do I create a new athlete account?](https://support.protern.io/how-do-i-create-a-new-athlete-account)
- [How to add, remove or change your credit card](https://support.protern.io/how-to-add-remove-and-change-your-credit-card)
- [How do I renew my Protern.io account?](https://support.protern.io/how-do-i-renew-my-account)
- [How to stop an account from renewing?](https://support.protern.io/how-to-stop-my-account-from-renewing)
- [How to change your Protern.io Password](https://support.protern.io/how-to-change-your-protern.io-password)
- [How do I add an assistant coach, or a second coach, to my account?](https://support.protern.io/how-do-i-add-a-coach)
- [What's the difference between a coach and athlete account?](https://support.protern.io/whats-the-difference-between-a-coach-and-athlete-account)

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## Managing Athletes

- [How to assign pre-purchased Protern Passes to athletes](https://support.protern.io/how-to-assign-pre-purchased-accounts-to-athletes)
- [How do I renew expired athlete account?](https://support.protern.io/how-do-i-renew-my-athletes)
- [How to turn off an athlete's account renewal](https://support.protern.io/how-to-manage-athlete-account-renewals)
- [How to add an athlete's email to them give access to their data](https://support.protern.io/granting-athletes-access)
- [How to organize your athletes and coaches with tagging](https://support.protern.io/how-to-organize-your-athletes-and-coaches-with-tagging)

- [Getting started with Protern.io](https://support.protern.io/getting-started-with-protern-io#main-content)

    - [Tips for Getting the Most Out of Protern.io](https://support.protern.io/getting-started-with-protern-io#tips-for-getting-the-most-out-of-protern-io)
- [Protern Sync for Mobile and Desktop](https://support.protern.io/protern-sync-for-mobile-and-desktop#main-content)

    - [Protern Sync for PC and Mac Computers](https://support.protern.io/protern-sync-for-mobile-and-desktop#protern-sync-for-pc-and-mac-computers)
    - [Protern Sync for iOS and Android](https://support.protern.io/protern-sync-for-mobile-and-desktop#protern-sync-for-ios-and-android)
    - [Tips and Troubleshooting](https://support.protern.io/protern-sync-for-mobile-and-desktop#tips-and-troubleshooting)
- [Video and Protern.io data](https://support.protern.io/video-and-protern-io-data#main-content)

    - [Protern Video - Data-Enhanced Video](https://support.protern.io/video-and-protern-io-data#protern-video-data-enhanced-video)
    - [Syncing a Video Camera with Protern Data](https://support.protern.io/video-and-protern-io-data#syncing-a-video-camera-with-protern-data)
    - [Telemetry Overlay and Protern](https://support.protern.io/video-and-protern-io-data#telemetry-overlay-and-protern)
    - [Tips for Video Analysis](https://support.protern.io/video-and-protern-io-data#tips-for-video-analysis)
    - [Protern Cloud Video Sharing](https://support.protern.io/video-and-protern-io-data#protern-cloud-video-sharing)
- [TimeLink LTC Generator](https://support.protern.io/timelink-ltc-generator)
- [Protern.io Sensor](https://support.protern.io/protern-io-sensor#main-content)

    - [Updating Protern.io Sensors](https://support.protern.io/protern-io-sensor#updating-protern-io-sensors)
    - [Troubleshooting](https://support.protern.io/protern-io-sensor#troubleshooting)
- [Quantriqs](https://support.protern.io/quantriqs#main-content)

    - [Troubleshooting](https://support.protern.io/quantriqs#troubleshooting)
- [Protern.io Accounts](https://support.protern.io/protern-io-accounts#main-content)

    - [Managing Athletes](https://support.protern.io/protern-io-accounts#managing-athletes)

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