---
title: Protern.io Sensor | Support Centre
description: From turning on and off the sensor to tips on how to get the most accurate data using the Protern.io Sensor.
---

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1. [Support Centre](https://support.protern.io/)
2. [Protern.io Sensor](https://support.protern.io/protern-io-sensor)

# Protern.io Sensor

 From turning on and off the sensor to tips on how to get the most accurate data using the Protern.io Sensor.

- [Protern Live Sensor Basics](https://support.protern.io/protern-live-sensor-basics)
- [First time using the Protern.io Sensor](https://support.protern.io/using-the-protern.io-sensor)
- [How to get the most accurate data from the Protern.io Sensor](https://support.protern.io/how-to-get-the-most-accurate-data-from-the-protern.io-sensor)
- [Upload data from the Protern.io Sensor via USB](https://support.protern.io/protern.io-sensor-usb-upload)
- [How to get Protern Sensor data without a Protern.io Account](https://support.protern.io/how-to-get-protern-sensor-data-without-a-protern.io-account)

## Updating Protern.io Sensors

- [Updating the Protern.io Sensor on a Mac](https://support.protern.io/updating-the-protern.io-sensor-on-macos)
- [Updating the Protern.io Sensor on Windows](https://support.protern.io/updating-the-protern.io-sensor)
- [Troubleshooting Updating Protern.io Sensors](https://support.protern.io/troubleshooting-updating-protern.io-sensors)

## Troubleshooting

- [Green light doesn't turn off on my Protern.io Sensor](https://support.protern.io/protern.io-sensor)
- [My Protern.io Sensor won't connect via USB](https://support.protern.io/my-protern.io-sensor-wont-connect-via-usb)

- [Getting started with Protern.io](https://support.protern.io/getting-started-with-protern-io#main-content)

    - [Tips for Getting the Most Out of Protern.io](https://support.protern.io/getting-started-with-protern-io#tips-for-getting-the-most-out-of-protern-io)
- [Protern Sync for Mobile and Desktop](https://support.protern.io/protern-sync-for-mobile-and-desktop#main-content)

    - [Protern Sync for PC and Mac Computers](https://support.protern.io/protern-sync-for-mobile-and-desktop#protern-sync-for-pc-and-mac-computers)
    - [Protern Sync for iOS and Android](https://support.protern.io/protern-sync-for-mobile-and-desktop#protern-sync-for-ios-and-android)
    - [Tips and Troubleshooting](https://support.protern.io/protern-sync-for-mobile-and-desktop#tips-and-troubleshooting)
- [Video and Protern.io data](https://support.protern.io/video-and-protern-io-data#main-content)

    - [Protern Video - Data-Enhanced Video](https://support.protern.io/video-and-protern-io-data#protern-video-data-enhanced-video)
    - [Syncing a Video Camera with Protern Data](https://support.protern.io/video-and-protern-io-data#syncing-a-video-camera-with-protern-data)
    - [Telemetry Overlay and Protern](https://support.protern.io/video-and-protern-io-data#telemetry-overlay-and-protern)
    - [Tips for Video Analysis](https://support.protern.io/video-and-protern-io-data#tips-for-video-analysis)
    - [Protern Cloud Video Sharing](https://support.protern.io/video-and-protern-io-data#protern-cloud-video-sharing)
- [TimeLink LTC Generator](https://support.protern.io/timelink-ltc-generator)
- [Protern.io Sensor](https://support.protern.io/protern-io-sensor#main-content)

    - [Updating Protern.io Sensors](https://support.protern.io/protern-io-sensor#updating-protern-io-sensors)
    - [Troubleshooting](https://support.protern.io/protern-io-sensor#troubleshooting)
- [Quantriqs](https://support.protern.io/quantriqs#main-content)

    - [Troubleshooting](https://support.protern.io/quantriqs#troubleshooting)
- [Protern.io Accounts](https://support.protern.io/protern-io-accounts#main-content)

    - [Managing Athletes](https://support.protern.io/protern-io-accounts#managing-athletes)

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