--- title: How to add an athlete's email to them give access to their data description: Adding an email to an athlete's account will automatically invite the athlete to Protern, giving them access to their data. --- [Skip to content](https://support.protern.io/granting-athletes-access#main-content) English Show submenu for translations [Contact us](https://support.protern.io/kb-tickets/new?hsLang=en) ![proternio-logo-dark-transbkg.png\]](https://support.protern.io/hs-fs/hubfs/proternio-logo-dark-transbkg.png?height=40&name=proternio-logo-dark-transbkg.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://support.protern.io/kb-tickets/new) - Go to protern.io Go to protern.io Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Support Centre](https://support.protern.io/?hsLang=en) 2. [Protern.io Accounts](https://support.protern.io/protern-io-accounts?hsLang=en) 3. [Managing Athletes](https://support.protern.io/protern-io-accounts?hsLang=en#managing-athletes) # How to add an athlete's email to them give access to their data ## Adding an email to an athlete's account will automatically invite the athlete to Protern, giving them access to their data. There are two ways to add an email to an athlete's account: 1. [When you first create an Athlete account](https://support.protern.io/granting-athletes-access#new-athlete); or 2. [Adding an email to one of your existing athletes](https://support.protern.io/granting-athletes-access#existing-athlete) **Why add an athlete's email to their account?**  Add an email allows the athlete to login to Protern and see the activities their coach has uploaded so far, as well as any quantriqs they are a part of. When an athlete has a login, they can sync their own sensors, connect their Garmin, Suunto and Polar watches, as well as make quantriqs from their own data. ### Adding an athlete's email when you create an account 1. When adding a new athlete, you have the option to add the athlete's email. Here are [instructions for adding athletes to your account](https://support.protern.io/protern-io-accounts?hsLang=en#managing-athletes). 2. The athlete will receive an email with an activation link that is valid for 24 hours ![Screen Shot 2022-05-30 at 2.41.16 PM](https://support.protern.io/hs-fs/hubfs/Screen%20Shot%202022-05-30%20at%202.41.16%20PM.png?width=430&name=Screen%20Shot%202022-05-30%20at%202.41.16%20PM.png) 3. When the athlete presses the *Activate You Protern.io Account* button they will be taken to a page to prompt them to enter a new password ![Screen Shot 2022-05-30 at 2.41.36 PM](https://support.protern.io/hs-fs/hubfs/Screen%20Shot%202022-05-30%20at%202.41.36%20PM.png?width=404&name=Screen%20Shot%202022-05-30%20at%202.41.36%20PM.png) 4. The athlete will get an email confirmation their new account ![Screen Shot 2022-05-30 at 3.10.29 PM](https://support.protern.io/hs-fs/hubfs/Screen%20Shot%202022-05-30%20at%203.10.29%20PM.png?width=448&name=Screen%20Shot%202022-05-30%20at%203.10.29%20PM.png) 5. The athlete's email will show as confirmed in the team page when they have successfully created an account. ![Screen Shot 2022-05-30 at 3.12.11 PM](https://support.protern.io/hs-fs/hubfs/Screen%20Shot%202022-05-30%20at%203.12.11%20PM.png?width=458&name=Screen%20Shot%202022-05-30%20at%203.12.11%20PM.png) ### Giving one of your existing athletes access to their data 1. Go to your Team page ![Screen Shot 2022-05-30 at 2.55.25 PM](https://support.protern.io/hs-fs/hubfs/Screen%20Shot%202022-05-30%20at%202.55.25%20PM.png?width=285&name=Screen%20Shot%202022-05-30%20at%202.55.25%20PM.png) 2. Press *Send Invite* ![Screen Shot 2022-05-30 at 2.35.58 PM](https://support.protern.io/hs-fs/hubfs/Screen%20Shot%202022-05-30%20at%202.35.58%20PM.png?width=428&name=Screen%20Shot%202022-05-30%20at%202.35.58%20PM.png) 3. Enter the athlete's email ![Screen Shot 2022-05-30 at 2.36.44 PM](https://support.protern.io/hs-fs/hubfs/Screen%20Shot%202022-05-30%20at%202.36.44%20PM.png?width=387&name=Screen%20Shot%202022-05-30%20at%202.36.44%20PM.png) 4. The athlete will receive an email with an activation link that is valid for 24 hours ![Screen Shot 2022-05-30 at 2.41.16 PM](https://support.protern.io/hs-fs/hubfs/Screen%20Shot%202022-05-30%20at%202.41.16%20PM.png?width=430&name=Screen%20Shot%202022-05-30%20at%202.41.16%20PM.png) 5. When the athlete presses the *Activate You Protern.io Account* button they will be taken to a page to prompt them to enter a new password ![Screen Shot 2022-05-30 at 2.41.36 PM](https://support.protern.io/hs-fs/hubfs/Screen%20Shot%202022-05-30%20at%202.41.36%20PM.png?width=404&name=Screen%20Shot%202022-05-30%20at%202.41.36%20PM.png) 6. The athlete will get an email confirmation their new account ![Screen Shot 2022-05-30 at 3.10.29 PM](https://support.protern.io/hs-fs/hubfs/Screen%20Shot%202022-05-30%20at%203.10.29%20PM.png?width=448&name=Screen%20Shot%202022-05-30%20at%203.10.29%20PM.png) 7. The athlete's email will show as confirmed in the team page when they have successfully created an account. ![Screen Shot 2022-05-30 at 3.12.11 PM](https://support.protern.io/hs-fs/hubfs/Screen%20Shot%202022-05-30%20at%203.12.11%20PM.png?width=458&name=Screen%20Shot%202022-05-30%20at%203.12.11%20PM.png)   **Note**: Account links are valid for 24 hours. If the athlete doesn't claim their account, you can resend an invite.   - [Getting started with Protern.io](https://support.protern.io/getting-started-with-protern-io?hsLang=en#main-content) - [Tips for Getting the Most Out of Protern.io](https://support.protern.io/getting-started-with-protern-io?hsLang=en#tips-for-getting-the-most-out-of-protern-io) - [Protern Sync for Mobile and Desktop](https://support.protern.io/protern-sync-for-mobile-and-desktop?hsLang=en#main-content) - [Protern Sync for PC and Mac Computers](https://support.protern.io/protern-sync-for-mobile-and-desktop?hsLang=en#protern-sync-for-pc-and-mac-computers) - [Protern Sync for iOS and Android](https://support.protern.io/protern-sync-for-mobile-and-desktop?hsLang=en#protern-sync-for-ios-and-android) - [Tips and Troubleshooting](https://support.protern.io/protern-sync-for-mobile-and-desktop?hsLang=en#tips-and-troubleshooting) - [Video and Protern.io data](https://support.protern.io/video-and-protern-io-data?hsLang=en#main-content) - [Protern Video - Data-Enhanced Video](https://support.protern.io/video-and-protern-io-data?hsLang=en#protern-video-data-enhanced-video) - [Syncing a Video Camera with Protern Data](https://support.protern.io/video-and-protern-io-data?hsLang=en#syncing-a-video-camera-with-protern-data) - [Telemetry Overlay and Protern](https://support.protern.io/video-and-protern-io-data?hsLang=en#telemetry-overlay-and-protern) - [Tips for Video Analysis](https://support.protern.io/video-and-protern-io-data?hsLang=en#tips-for-video-analysis) - [Protern Cloud Video Sharing](https://support.protern.io/video-and-protern-io-data?hsLang=en#protern-cloud-video-sharing) - [TimeLink LTC Generator](https://support.protern.io/timelink-ltc-generator?hsLang=en) - [Protern.io Sensor](https://support.protern.io/protern-io-sensor?hsLang=en#main-content) - [Updating Protern.io Sensors](https://support.protern.io/protern-io-sensor?hsLang=en#updating-protern-io-sensors) - [Troubleshooting](https://support.protern.io/protern-io-sensor?hsLang=en#troubleshooting) - [Quantriqs](https://support.protern.io/quantriqs?hsLang=en#main-content) - [Troubleshooting](https://support.protern.io/quantriqs?hsLang=en#troubleshooting) - [Protern.io Accounts](https://support.protern.io/protern-io-accounts?hsLang=en#main-content) - [Managing Athletes](https://support.protern.io/protern-io-accounts?hsLang=en#managing-athletes) [![Chill listening crop-3](https://support.protern.io/hs-fs/hubfs/proternio-logo-dark-transbkg.png?width=81&height=24&name=proternio-logo-dark-transbkg.png "Chill listening crop-3")](https://protern.io) Support Centre Copyright © 2026, Protern.io