Here we will show you how to assign the Protern Passes you purchased for your athletes as part of your Protern Packs.
Note: You can not do this process within the mobile app. Using your phone's web browser or computer, go to app.protern.io to access your billing settings.
When signing up for Protern.io it is possible to purchase more than one account. These pre-purchased accounts need to be associated with an athlete name in order to collect data.
Note: If possible, use your athlete's names and avoid generic accounts (e.g. "Athlete 1"). Generic accounts are confusing to track and makes Protern less useful over time.
Tip: Entering an email for a new user will invite them to Protern.io and let them use the mobile and web app, see their times and upload run data from their sensor.
- Go to Settings and the Protern Passes tab
- If you have pre-purchased accounts, you will see the number of unassigned passes under Managed Protern Passes. Click on the Add/Assign Passes button to assign these to an athlete.
- Fill in the first and last name for the athlete. The email is optional. By providing an email, the athlete will get access to the data in their account. Select the Pass Type that has the unassigned passes. Click Add User.
- Confirm you are adding a pre-purchased pass (order should be $0) and click Confirm Users.
