1. Support Centre
  2. Getting started with Protern.io

Quick start guide for end of day syncing

Upload your data to Protern.io when your session is completed to view a detailed analysis.

Charge your sensor

  • Charging: Blue light blinking.
    • Charging time is approximately 45 minutes.
  • Charged: Blue light constant.

Turn your sensor on or off

  • Turn on: One (1) long click of the sensor button.
  • Turn off: Three (3) clicks of the sensor button.

How to know if your sensor is ready to collect data

  • Searching for satellites and not collecting data: Slow green flashing.
    • Establishing a satellite lock can take 1-2 minutes.
  • Satellite lock and collecting data: Fast green flashing.
  • If the sensor is blinking red, you will need to upgrade the sensor

At the end of the day

  • Sync your sensor data to Protern one of three ways:
    • Fastest: Protern Sync for PC and Mac
      Protern Sync for PC and Mac can detect when Protern sensor is plugged in via USB and will automatically sync the sensor to the could. How to use Protern Sync for PC and Mac.
    • Most flexible: Protern Sync for iOS and Android
      Sync your sensors when your in the lodge, or while you're getting a coffee. Protern Sync for iOS and Android uses Bluetooth to transfer the data from the sensor. Simply turn on the sensors, press Sync All, and let the phone do all the work. How to use Protern Sync for iOS and Android
    • Using the browser: USB upload via Protern Web
      You can upload your data via USB on using Google Chrome on Windows or Mac. Just sign into https://app.protern.io and plug in your sensors to upload your data. How to upload the data via the Protern Web app.

View your data

    Tip: We highly suggest to put a piece of tape with an athlete’s name on each sensor to avoid any mix ups when you collect data.