1. Support Centre
  2. Protern.io Accounts

How to stop my account from renewing?

You can stop Protern from renewing by going to Settings -> Subscriptions and click Edit.

You can stop your account from renewing at any time. The account will remain active until account anniversary date. 

  1. Go to Settings -> Subscriptions and click Edit button
    Screen Shot 2022-06-22 at 11.45.53 AM

  2. Click the Cancel Renewal button
    Screen Shot 2022-06-22 at 11.47.10 AM

  3. Confirm the canceling of the renewal
    Screen Shot 2022-06-22 at 11.47.46 AM

After the account expires, your data will still remain and you can reactivate it at any time.

 

How to reactivate your account: To use your account again, you can login back in and follow these instructions to reactivate your Protern account.