You can renew your account in the Settings section by purchasing a monthly or annual account
If you already had a Protern.io account and it expired, you will need to renew it before you can collect any data or make quantriqs.
Note: To purchase a new subscription, you must have a valid credit card entered into the system. Learn more: How to add, remove, and change a credit card
Renewing your account
- If your account has expired then as soon as you login to Protern.io you will be in the Subscriptions tab. Click on the Purchase Subscription button.
Click here if the Purchase Subscription button doesn't show up
- Select a Monthly or Annual subscription and click Confirm.
Your account is now active. If you manage other accounts, you will now be able to add new athletes or renew your existing athletes.
No Purchase Subscription button?
Your account may be set up as a corporate account. Please contact us at firstname.lastname@example.org and we will help you get your account back up and running.