1. Support Centre
  2. Protern.io Accounts

How do I create a new athlete account?

To create a new Protern athlete account, go to Settings -> Protern Passes and click the Add/Assign Passes button.

Note: You will need your coach account to be active in order to add new athlete accounts. 

In this article we will go over how to add new athlete account(s).

  1.  Go to the Settings -> Protern Passes tab, scroll down to Managed Accounts

    Screenshot 2024-08-07 at 8.09.16 AM
  2. Scroll down to the Managed Protern Passes section and click the Add/Assign Passes button
    Screenshot 2024-08-07 at 8.39.34 AM
  3. Fill in the first and last name for the athlete. The email is optional. By providing an email, the athlete will get access to the data in their account. Select the desired Pass Type. Click Add User.
    Screenshot 2024-08-07 at 8.43.04 AM

  4. Double check your information and click the Confirm Users button
    Screenshot 2024-08-07 at 11.36.23 AM
  5. To add more athletes, repeat step 3. You can have a mix of athletes with emails and without.



Already have Protern athletes? Here is how you can renew expired Protern accounts