--- title: How do I renew expired athlete account? description: To renew your expired Protern account go to the Protern Passes tab in your settings and select the appropriate pass type. --- [Skip to content](https://support.protern.io/how-do-i-renew-my-athletes#main-content) English Show submenu for translations [Contact us](https://support.protern.io/kb-tickets/new?hsLang=en) ![proternio-logo-dark-transbkg.png\]](https://support.protern.io/hs-fs/hubfs/proternio-logo-dark-transbkg.png?height=40&name=proternio-logo-dark-transbkg.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://support.protern.io/kb-tickets/new) - Go to protern.io Go to protern.io Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Support Centre](https://support.protern.io/?hsLang=en) 2. [Protern.io Accounts](https://support.protern.io/protern-io-accounts?hsLang=en) 3. [Managing Athletes](https://support.protern.io/protern-io-accounts?hsLang=en#managing-athletes) # How do I renew expired athlete account? ## To renew your expired Protern Pass go to Settings->Protern Passes and click Buy New Pass. **Note:** You will need your [coach account to be active](https://support.protern.io/how-do-i-renew-my-account?hsLang=en) in order to renew your expired athlete accounts.  In this article we will go over how to renew expired athlete accounts by buying a new Protern Pass. 1. Go to the *Settings* -> *Protern Passes* tab ![Screenshot 2024-08-07 at 8.09.16 AM](https://support.protern.io/hs-fs/hubfs/Screenshot%202024-08-07%20at%208.09.16%20AM.png?width=655&height=329&name=Screenshot%202024-08-07%20at%208.09.16%20AM.png) 2. Scroll down to the All Athletes section and click on Buy New Pass for the athlete you'd like to renew ![Screenshot 2024-08-07 at 12.08.57 PM](https://support.protern.io/hs-fs/hubfs/Screenshot%202024-08-07%20at%2012.08.57%20PM.png?width=655&height=376&name=Screenshot%202024-08-07%20at%2012.08.57%20PM.png) 3. Select the desired pass and click *Update Pass* ![Screenshot 2024-08-07 at 12.11.49 PM](https://support.protern.io/hs-fs/hubfs/Screenshot%202024-08-07%20at%2012.11.49%20PM.png?width=502&height=282&name=Screenshot%202024-08-07%20at%2012.11.49%20PM.png) 4. Confirm the new *Protern Pass* is in the *Current Pass* column ![Screenshot 2024-08-07 at 12.12.49 PM](https://support.protern.io/hs-fs/hubfs/Screenshot%202024-08-07%20at%2012.12.49%20PM.png?width=655&height=150&name=Screenshot%202024-08-07%20at%2012.12.49%20PM.png) 5. Repeat steps 2-4 for your other athletes. **Want to create add a new athlete account? Here's [how to create a new Protern athlete account](https://support.protern.io/how-do-i-create-a-new-athlete-account?hsLang=en).**   - [Getting started with Protern.io](https://support.protern.io/getting-started-with-protern-io?hsLang=en#main-content) - [Tips for Getting the Most Out of Protern.io](https://support.protern.io/getting-started-with-protern-io?hsLang=en#tips-for-getting-the-most-out-of-protern-io) - [Protern Sync for Mobile and Desktop](https://support.protern.io/protern-sync-for-mobile-and-desktop?hsLang=en#main-content) - [Protern Sync for PC and Mac Computers](https://support.protern.io/protern-sync-for-mobile-and-desktop?hsLang=en#protern-sync-for-pc-and-mac-computers) - [Protern Sync for iOS and Android](https://support.protern.io/protern-sync-for-mobile-and-desktop?hsLang=en#protern-sync-for-ios-and-android) - [Tips and Troubleshooting](https://support.protern.io/protern-sync-for-mobile-and-desktop?hsLang=en#tips-and-troubleshooting) - [Video and Protern.io data](https://support.protern.io/video-and-protern-io-data?hsLang=en#main-content) - [Protern Video - Data-Enhanced Video](https://support.protern.io/video-and-protern-io-data?hsLang=en#protern-video-data-enhanced-video) - [Syncing a Video Camera with Protern Data](https://support.protern.io/video-and-protern-io-data?hsLang=en#syncing-a-video-camera-with-protern-data) - [Telemetry Overlay and Protern](https://support.protern.io/video-and-protern-io-data?hsLang=en#telemetry-overlay-and-protern) - [Tips for Video Analysis](https://support.protern.io/video-and-protern-io-data?hsLang=en#tips-for-video-analysis) - [Protern Cloud Video Sharing](https://support.protern.io/video-and-protern-io-data?hsLang=en#protern-cloud-video-sharing) - [TimeLink LTC Generator](https://support.protern.io/timelink-ltc-generator?hsLang=en) - [Protern.io Sensor](https://support.protern.io/protern-io-sensor?hsLang=en#main-content) - [Updating Protern.io Sensors](https://support.protern.io/protern-io-sensor?hsLang=en#updating-protern-io-sensors) - [Troubleshooting](https://support.protern.io/protern-io-sensor?hsLang=en#troubleshooting) - [Quantriqs](https://support.protern.io/quantriqs?hsLang=en#main-content) - [Troubleshooting](https://support.protern.io/quantriqs?hsLang=en#troubleshooting) - [Protern.io Accounts](https://support.protern.io/protern-io-accounts?hsLang=en#main-content) - [Managing Athletes](https://support.protern.io/protern-io-accounts?hsLang=en#managing-athletes) [![Chill listening crop-3](https://support.protern.io/hs-fs/hubfs/proternio-logo-dark-transbkg.png?width=81&height=24&name=proternio-logo-dark-transbkg.png "Chill listening crop-3")](https://protern.io) Support Centre Copyright © 2026, Protern.io